Managing quality customer service : a practical guide for establishing a service operation / William B. Martinches
Series: A Crisp fifty-minute seriesPublisher: Boston, MA : Thomson, [2005]Copyright date: copyright 2005Description: 94 pages : illustrations ; 25 cmContent type:- text
- unmediated
- volume
- 0-931961-83-1
- 658.812 M383
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Print Materials | Main Library General Circulation | 658.812/M383 2005 (Browse shelf(Opens below)) | Available | 0103658 |
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