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		Cashier number 3, please! : creating fairer, faster service / Terry Green by Green, Terry Publisher: UK : Marshall Cavendish, 2011 Availability: Items available for loan: Main Library (1)Call number: 658.812 .G798 2011. Place hold Add to cart (remove)
		Supply chain management : strategy, planning and operations / Sunil Chopra and Peter Meindl. by Meindl, Peter Edition: 4th ed. Publisher: NJ : Pearson Education, [2010]Copyright date: copyright 2010 Availability: Items available for loan: Main Library (1)Call number: 658.72/C549 2010. Place hold Add to cart (remove)
		The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs / Bill Price, David Jaffe. by Price, Bill,d1950- Jaffe, David, 1963- Publisher: San Francisco : Jossey-Bass, [2008]Copyright date: copyright 2008 Availability: Items available for loan: Graduate School Library (1)Call number: 658.812/P945 2008. Place hold Add to cart (remove)
		Managing quality customer service : a practical guide for establishing a service operation / William B. Martinches by Martin, William B Series: A Crisp fifty-minute seriesPublisher: Boston, MA : Thomson, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Main Library (1)Call number: 658.812/M383 2005. Place hold Add to cart (remove)
		The future of retail banking: delivering value to global customers / Joseph A. DiVanna. by DiVanna, Joseph A Publisher: London: Palgrave Macmillan, [2004]Copyright date: copyright 2004 Availability: Items available for loan: Main Library (1)Call number: 332.12068/D618 2004. Place hold Add to cart (remove)
		Best face forward: why companies must improve their service interfaces with customers / Jeffrey F. Rayport and Bernard J. Jaworski. by Rayport, Jeffrey F Jaworski, Bernard J Publisher: MA : Boston Harvard Business School press, [2004]Copyright date: copyright 2004 Availability: Not available: Graduate School Library: In transit (1). Place hold Add to cart (remove)
		Supply chain management : strategy, planning and operations / Sunil Chopra and Peter Meindi. by Chopra, Sunil Meindi, Peter Edition: 2nd ed. Publisher: NJ : Pearson Education, [2004]Copyright date: copyright 2004 Availability: Items available for loan: Main Library (1)Call number: 658.72/C549 2004. Place hold Add to cart (remove)
		The fast forward MBA in technology management The fast forward MBA in technology management / Daniel P. Petrozzo. by Petrozzo, Daniel P Publisher: N.Y.: John Wiley Availability: Items available for loan: Graduate School Library (1)Call number: 658.4038/P497 1998. Place hold Add to cart (remove)