Your search returned 8 results.

Results
		Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to please customers / Rick Brinkman and Rick Kirschner. by Brinkman, Rick Kirschner, Rick Publisher: NY : McGraw-Hill, [2006]Copyright date: copyright 2006 Availability: Items available for loan: Graduate School Library (1)Call number: 658.812/B858 2006. Main Library (1)Call number: 658.812/B858 2006. Place hold Add to cart (remove)
		How to turn customer service into customer sales : attracting new customers, training and motivating staff and turning complaints into orders / Bernard Katz. Publisher: IN : Jaico, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Main Library (1)Call number: 658.812/K19 2005. Place hold Add to cart (remove)
		Customer Service best practices. Customer Service best practices / Ron Zemke, John A. Woods, edition. by Woods, John A Publisher: Mumbai: Jaico Publ. Hse, 2004 Availability: Not available: Main Library: In transit (1). Place hold Add to cart (remove)
		Understanding and managing customers / edited by Isobel Doole, Peter Lancaster and Robin Lowe. by Doole, Isobel Lancaster, Peter Lowe, Robin Publisher: London: Pearson Education, [2004]Copyright date: copyright 2004 Availability: Items available for loan: Main Library (1)Call number: 658.812/D691 2004. Place hold Add to cart (remove)
		Customer service : a practical approach / Elaine K. Harris. by Harris, Elaine K Edition: 3rd ed. Publisher: Upper Saddle River, NJ : Prentice Hall, [2003]Copyright date: copyright 2003 Availability: Items available for loan: Main Library (1)Call number: 658.812 /H313 2003. Place hold Add to cart (remove)
		Services marketing: integrating customer focus across the firm / Valarie A. Zeithaml and Mary JO Bitner. by Zeithaml, Valarie A Bitner, Mary JO Edition: 3rd ed. Int'l ed. Publisher: MA : McGraw-Hill, 2003 Availability: Items available for loan: Main Library (2)Call number: 658.8 Z48 2003, ... Place hold Add to cart (remove)
		Calming upset customers / Rebecca L. Morgan. by Morgan, Rebecca L Series: A fifty-minute series book Edition: Revised ed. Publisher: Menlo Park, CA : Crisp Learning, [1996]Copyright date: copyright 1996 Availability: Items available for loan: Main Library (1)Call number: 658.812/M849 1996. Place hold Add to cart (remove)
		IMC - the nex generation; five steps for delivering value and measuring returns using marketing communication / Don E. Schultz and Heidi F. Schultz. by Schultz, Don E Schultz, Heidi F Publisher: MA : McGraw-Hill, c2003. Availability: Items available for loan: Main Library (1)Call number: 658.8/Sch387 2003. Place hold Add to cart (remove)