How to turn customer service into customer sales : attracting new customers, training and motivating staff and turning complaints into orders / Bernard Katz.
Publisher: IN : Jaico, [2005]Copyright date: copyright 2005Description: 168 pages ; 24 cmContent type:- text
- unmediated
- volume
- 81-7992-214-6
- 658.812 K19
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Print Materials | Main Library General Circulation | 658.812/K19 2005 (Browse shelf(Opens below)) | Available | 0100567 |
Has index.
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