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		Event planning for everyone : staging fub, memorable and successful gatherings / Kathleen Begley. by Begley, Kathleen Series: Crisp fifty-minute seriesPublisher: Boston, MA : Thomson, [2007]Copyright date: copyright 2007 Availability: Items available for loan: Main Library (1)Call number: 394.2/B417 2007. Place hold Add to cart (remove)
		Managing quality customer service : a practical guide for establishing a service operation / William B. Martinches by Martin, William B Series: A Crisp fifty-minute seriesPublisher: Boston, MA : Thomson, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Main Library (1)Call number: 658.812/M383 2005. Place hold Add to cart (remove)
		Quality customer service : how to win with the customer / William B. Martinches by Martin, William B Series: Crisp fifty-minute series book Edition: 4th ed. Publisher: Boston, MA : Thomson, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Main Library (1)Call number: 658.812/M383 2005. Place hold Add to cart (remove)
		Office management : a productivity and effectiveness guide / Marilyn Manning and Patricia Haddock. by Manning, Marilyn Haddock, Patricia Series: Crisp fifty-minute series Edition: Revised ed. Publisher: Boston, MA : Thomson, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Main Library (1)Call number: 651.3/M284 2005. Place hold Add to cart (remove)
		Performance management : a practical guide / Robert Maddux. by Maddux, Robert Series: Crisp Fifty-Minute series Edition: 4th ed. Publisher: MA : Thomson, [2000]Copyright date: copyright 2000 Availability: Items available for loan: Graduate School Library (1)Call number: 658.312/M179 2000. Place hold Add to cart (remove)