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		Delivering effective social customer service : How to redefine the way you manage customer experience and your corporate reputation / Carolyn Blunt and Martin Hill-Wilson. by Blunt, Carolyn, 1976- [author.] Hill-Wilson, Martin, 1954- [author.] Publisher: Chichester, United Kingdom : John Wiley and Sons, [2013] Availability: Items available for loan: Main Library (1)Call number: 658.812 .B659 [2013]. Place hold Add to cart (remove)
		Services marketing / Raymond P. Fisk, Steohen J. Grove, Joby John. [Professor of Marketing] by Fisk, Raymond P [author. ] Grove, Stephen J [author. ] John, Joby [author. ] Edition: Fourth Philippine edition 1st Philippine reprint 2014 Pasig City, Philippines : Cengage Learning Asia Pte Ltd (Philippine Branch), 2014 Other title: Services marketing : an interactive approach / Availability: Items available for loan: Main Library (1)Call number: 658.8 .F539 2014. Place hold Add to cart (remove)
		Service business development : strategies for value creation in manufacturing firms / Thomas Fischer, Heiko Gebauer and Elgar Fleisch by Fischer, Thomas, 1959- Gebauer, Heiko Fleisch, Elgar New York : Cambridge University Press, 2012 Availability: Items available for loan: Main Library (1)Call number: 658.4012 .F529 2012. Place hold Add to cart (remove)
		Service management and marketing : managing the service profit logic / Christian Gronroos. by Gronroos, Christian, 1947- [author. ] Edition: Wiley Custom edition 4E Publisher: West Sussex, United Kingdom : John Wiley & Sons, c2015Copyright date: copyright 2015 Availability: Items available for loan: Main Library (1)Call number: 658.8 .G876 2015. Place hold Add to cart (remove)
		Customer service for hospitality and tourism / Simon and Louise Hudson. by Hudson, Simon [author. ] Hudson, Louise [author. ] Edition: Second edition Copyright date: Oxford, UK : Goodfellow Publishers Ltd, c2017 Availability: Items available for loan: Main Library (1)Call number: 658.8 .H886 2017. Place hold Add to cart (remove)
		No cover image available Startupland : how three guys risked everything to turn an idea into a global business / Mikkel Svane, Carlye Adler by Svane, Mikkel [author.] Adler, Carlye [author.] Edition: First edition San Francisco, CA : Jossey-Bass, a Wiley brand, ©2015 Availability: Items available for loan: Main Library (1)Call number: 005.1 .Sv968 2015. Place hold Add to cart (remove)