Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results / Renee Evenson.
Publisher: New York : American Management Association, 2012Description: x, 294 pages ; 23 cmContent type:- text
- unmediated
- volume
- 9780814420324
- 658.812 .Ev93
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Print Materials | Main Library General Circulation | 658.812 .Ev93 2012 (Browse shelf(Opens below)) | Available | 0110853 |
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