Powerful phrases for effective customer service :
Evenson, Renee, 1951-
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results / Renee Evenson. - x, 294 pages ; 23 cm.
9780814420324
Customer services.
Customer services--Terminology.
Customer relations.
Business communication.
658.812 / .Ev93
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results / Renee Evenson. - x, 294 pages ; 23 cm.
9780814420324
Customer services.
Customer services--Terminology.
Customer relations.
Business communication.
658.812 / .Ev93