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		Customer relationship management / Urvashi Makkar and Harinder Kumar Makkar by Makkar, Urvashi Makkar, Harinder Kumar Publisher: New Delhi : Tata McGraw-Hill Education Private Limited, 2012 Availability: Items available for loan: Main Library (1)Call number: 658.812 .M235 2012. Place hold Add to cart (remove)
		Kellogg on branding : the marketing faculty of the Kellogg School of Management / edited by Alice M. Tybout and Tim Calkins ; foreword by Philip Kotler. by Tybout, Alice M Calkins, Tim Kellogg School of Management Hoboken, N.J. : Wiley, c2005Hoboken, N.J. : Wiley, c2005 Availability: Items available for loan: Main Library (1)Call number: 658.27/K29 2005. Place hold Add to cart (remove)
		101 marketing strategies for accounting, law, consulting, and professional services firms / Troy Waugh. by Waugh, Troy Publisher: N.J. : John Wiley and sons, [2004]Copyright date: copyright 2004 Availability: Items available for loan: Graduate School Library (1)Call number: 658.8/W354 2004. Place hold Add to cart (remove)
		The seven myths of customer management; how to be customer-driven without being customer-led / Paul Hawkes and John Abram. by Hawkes, Paul Abram, John Publisher: NY : Halsted Press, 2003 Availability: Items available for loan: Main Library (1)Call number: 658.812/H392 2003. Place hold Add to cart (remove)
		Harvard business review on customer relationship management. Publisher: Boston: Harvard Business School Press, [2002]Copyright date: copyright 2002 Availability: Items available for loan: Graduate School Library (1)Call number: 658.812/H339 2002. Place hold Add to cart (remove)
		Delivering effective social customer service : How to redefine the way you manage customer experience and your corporate reputation / Carolyn Blunt and Martin Hill-Wilson. by Blunt, Carolyn, 1976- [author.] Hill-Wilson, Martin, 1954- [author.] Publisher: Chichester, United Kingdom : John Wiley and Sons, [2013] Availability: Items available for loan: Main Library (1)Call number: 658.812 .B659 [2013]. Place hold Add to cart (remove)
		Customer relationship management / edited by Bertram Smith. by Smith, Betram [editor. ] Copyright date: New York : Larsen and Keller Education, c2018 Availability: Items available for loan: Main Library (1)Call number: 658.812 .C987 2018. Place hold Add to cart (remove)