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Service management / James A. Fitzsimmons, Mona J. Fitzsimmons by
Edition: 3rd ed
Publisher: Boston: McGraw-Hill
Availability: Items available for loan: Graduate School Library (1)Call number: 658.221/F562 2001.

Service management; operations, strategy and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons. by
Edition: 5th ed.
Publisher: MA : McGraw-Hill, c2006.
Availability: Items available for loan: Main Library (1)Call number: 658.21/F562 2006.

Service management; operations, strategy and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons. by
Edition: 4th ed. (Int'l ed.)
Publisher: MA : McGraw-Hill, c2004.
Availability: Items available for loan: Main Library (1)Call number: 658/F562 2004.

Service management : operations, strategy, information technology / Sanjeev Bordoloi, Associate Professor of Operations Management, University of St. Thomas, Minnesota, James A. Fitzsimmons, Seay Professor of Business Emeritus, Universtiy of Texas at Austin, Mona J. Fitzsimmons. by
Edition: Ninth editionInternational Student Edition
Publisher: New York : McGraw Hill Education, [2019]Copyright date: c2019
Availability: Items available for loan: Graduate School Library (1)Call number: 658 .B729 2019 c.2. Main Library (1)Call number: 658 .B729 2019.

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