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		Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to please customers / Rick Brinkman and Rick Kirschner. by Brinkman, Rick Kirschner, Rick Publisher: NY : McGraw-Hill, [2006]Copyright date: copyright 2006 Availability: Items available for loan: Graduate School Library (1)Call number: 658.812/B858 2006. Main Library (1)Call number: 658.812/B858 2006. Place hold Add to cart (remove)
		From conformance to performance : best corporate governance practices for Asian companies / edited by Mak Yuen Teen. by Teen, Mak Yuen Singapore : McGraw-Hill, c2006 Availability: Items available for loan: Graduate School Library (1)Call number: 658.4 /F931 2006. Place hold Add to cart (remove)
		Managerial communiation : strategies and applications / Geraldine E. Hynes. by Hynes, Geraldine E Publisher: MA : McGraw-Hill, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Graduate School Library (1)Call number: 658.45/H997 2005. Place hold Add to cart (remove)
		Organization development and transformation : managing effective change / Wendell L. French, Cecil H. Bell and Robert A. Zawacki. by French, Wendell L Bell, Cecil H., Jr Zawacki, Robert A Edition: 6th ed. Publisher: MA : McGraw-Hill, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Main Library (1)Call number: 658.406/F877 2005. Not available: Graduate School Library: In transit (1). Place hold Add to cart (remove)
		Operations management cases / William V. Gehrleinches by Gehrlein, William V Publisher: MA : McGraw-Hill, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Graduate School Library (1)Call number: 658.5./G311 2005. Place hold Add to cart (remove)
		No cover image available What customers want : using outcome-driven innovation to create breakthrough products and services / Anthony Ulwick. by Ulwick, Anthony W.,d1957- Publisher: New York : McGraw-Hill, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Graduate School Library (1)Call number: 658.575/Ul47 2005. Place hold Add to cart (remove)
		Human resource management : gaining a competitive advantage / Raymond A. Noe, John R. Hollenbeck, Barry Gerhart and Patrick M. Wright. by Noe, Raymond A Hollenbeck, John R Gerhart, Barry Wright, Patrick M Edition: 4th ed. Publisher: Boston, MA : McGraw-Hill/Irwin, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Graduate School Library (1)Call number: 658.3/N763 2005. Place hold Add to cart (remove)
		Crucial confrontations : tools for resolving : tools for resolving broken promises, violated expectations, and bad behavior / Kerry Patterson...et.al.. by Patterson, Kerry Publisher: NY : McGraw-Hill, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Graduate School Library (1)Call number: 158.2/P317 2005. Place hold Add to cart (remove)
		No cover image available The Negotiation fieldbook : simple strategies to help you nehgotiate everything/ Grande Lum by Lum, Grande Publisher: NY : McGraw-Hill, [2005]Copyright date: copyright 2005 Availability: Not available: Graduate School Library: In transit (1). Place hold Add to cart (remove)

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