Customer service : skills for success / Robert W. Lucas
Series: Connect, Learn, SucceedPublisher: NY : McGraw Hill, 2012Edition: 5th edDescription: xix, 394 pages : illustrations ; 27 cmContent type:- text
- unmediated
- volume
- 9780071315920
- 658.812 .L933
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Print Materials | Main Library General Circulation | 658.812 .L933 2012 (Browse shelf(Opens below)) | Available | 0110934 |
Browsing Main Library shelves, Shelving location: General Circulation Close shelf browser (Hides shelf browser)
| 658.812 .K19 2012 Clients, clients and more clients : | 658.812 .K39 2013 Likeable business : | 658.812 .L933 2011 Please every customer : | 658.812 .L933 2012 Customer service : | 658.812 .M235 2012 Customer relationship management / | 658.812 .Sp741 2012 The Nordstrom way to customer service excellence / | 658.812 .T646 2013 Service failure : |
Includes bibliographical references and index.
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