Customer service training 101 : quick and easy techniques that get great results / Renee Evenson
Publisher: NY : Amacom, 2011Edition: 2nd edDescription: 230 pages ; 25 cmContent type:- text
- unmediated
- volume
- 9780814416419
- 658.812 .Ev93
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Print Materials | Main Library General Circulation | 658.812 .Ev93 2011 (Browse shelf(Opens below)) | Available | 0110935 |
Browsing Main Library shelves, Shelving location: General Circulation Close shelf browser (Hides shelf browser)
658.812 .B659 [2013] Delivering effective social customer service : | 658.812 .C771 2011 Customer care excellence : | 658.812 .C771 2012 Complaint management excellence : | 658.812 .Ev93 2011 Customer service training 101 : | 658.812 .Ev93 2012 Powerful phrases for effective customer service : | 658.812 .G798 2011 Cashier number 3, please! : | 658.812 .H584 1997 The service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value / |
Includes bibliographical references and index.
There are no comments on this title.
Log in to your account to post a comment.