Customer service training 101 :
Evenson, Renee
Customer service training 101 : quick and easy techniques that get great results / Renee Evenson - 2nd ed. - 230 pages ; 25 cm.
Includes bibliographical references and index.
9780814416419
Customer services
Customer relations
Employees--Training of
658.812 / .Ev93
Customer service training 101 : quick and easy techniques that get great results / Renee Evenson - 2nd ed. - 230 pages ; 25 cm.
Includes bibliographical references and index.
9780814416419
Customer services
Customer relations
Employees--Training of
658.812 / .Ev93