Please every customer : delivering stellar customer service across cultures / Robert W. Lucas
Publisher: NY : McGraw Hill, 2011Description: xi, 286 pages ; 24 cmContent type:- text
- unmediated
- volume
- 9780071748360
- 658.812 .L933
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Print Materials | Main Library General Circulation | 658.812 .L933 2011 (Browse shelf(Opens below)) | Available | 0110940 |
Includes index.
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