Total quality management / Subburaj Ramasamy, Senior Director, Electronics Test and Development Centre, Deparment of Information Technology, Chennai
Publisher: New Delhi : Tata McGraw-Hill Publishing Company Limited, 2009Edition: McGraw-Hill International edition 2010Description: [various pagings] ; 23 cmContent type:- text
- unmediated
- volume
- 9870070223974
- 0070223971
- 658.4013 .R165
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Print Materials | Main Library General Circulation | 658.401 .R165 2009 c.,2 (Browse shelf(Opens below)) | Available | 0108469 |
Includes iindex
"This book is about how to manage in a total quality way and is structured around the words understanding, commitment, organization, measurement (costs), planning, design, system, capability, control, teamwork and implementation. Steps for the introduction of TQM are set out under these headings." -- Preface
Based on title and location of book
Text in English
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