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Total quality management / Subburaj Ramasamy, Senior Director, Electronics Test and Development Centre, Deparment of Information Technology, Chennai

By: Publisher: New Delhi : Tata McGraw-Hill Publishing Company Limited, 2009Edition: McGraw-Hill International edition 2010Description: [various pagings] ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9870070223974
  • 0070223971
Subject(s): DDC classification:
  • 658.4013 .R165
Summary: "This book is about how to manage in a total quality way and is structured around the words understanding, commitment, organization, measurement (costs), planning, design, system, capability, control, teamwork and implementation. Steps for the introduction of TQM are set out under these headings." -- Preface
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Holdings
Item type Current library Call number Status Date due Barcode
Print Materials Main Library General Circulation 658.401 .R165 2009 c.,2 (Browse shelf(Opens below)) Available 0108469

Includes iindex

"This book is about how to manage in a total quality way and is structured around the words understanding, commitment, organization, measurement (costs), planning, design, system, capability, control, teamwork and implementation. Steps for the introduction of TQM are set out under these headings." -- Preface

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