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		Managing customers as investments: The strategic value of customers in the long run / Sunil GTupta and Donald R. Lehmann. by Gupta, Sunil Lehmann, Donald R Publisher: NJ : Wharton school pub, [2005]Copyright date: copyright 2005 Availability: Items available for loan: Main Library (2)Call number: 658.812/G977 2005, ... Place hold Add to cart (remove)
		151 quick ideas to get new customers / by Jerry R. Wilson. by Wilson, Jerry R.,d1944-2005 Publisher: Franklin Lakes, NJ : Career Press, 2005 Availability: Items available for loan: Graduate School Library (1)Call number: 658.812/W749 2005. Place hold Add to cart (remove)
		Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha Publisher: N.Y.: John Wiley, 2004 Availability: Items available for loan: Main Library (1)Call number: 658.8 /P424 2004. Place hold Add to cart (remove)
		Mastering the complex site: how to compete and win when the stakes are high! / Jeff Thull. by Thull, Jeff Publisher: N.J.: John Wiley, [2003]Copyright date: copyright 2003 Availability: Items available for loan: Main Library (1)Call number: 658.85/T534 2003. Place hold Add to cart (remove)
		Creating customer evangelists : how loyal customers become a volunteer sales force / Ben McConnell and Jackie Huba. by McConnell, Ben Huba, Jackie Publisher: Chicago : Dearborn, [2003]Copyright date: copyright 2003 Availability: Items available for loan: Main Library (1)Call number: 658.812 /M129 2003. Place hold Add to cart (remove)
		Managing the customer experience: turning customers into advocates / Shaun Smith and Joe Wheeler. by Smith, Shaun Wheeler, Joe Publisher: London: Prentice Hall, [2002]Copyright date: copyright 2002 Availability: Not available: Graduate School Library: In transit (1). Place hold Add to cart (remove)
		Romancing the customer; maximizing brand value through powerful relationship management / Paul Temporal and Martin Trott. by Temporal, Paul Trott, Martin Publisher: N.Y.: John Wiley Availability: Items available for loan: Graduate School Library (1)Call number: 658.827/T288 2001. Place hold Add to cart (remove)
		Relationship marketing: text and cases / S. Shajahan. by Shajahan, S Publisher: MA : McGraw-Hill, c2004. Availability: Not available: Graduate School Library: In transit (1). Place hold Add to cart (remove)
		Relationship selling and sales management / Mark W. Johnston and Greg W. Marshall. by Johnston, Mark W Marshall, Greg W Series: McGraw-Hill/Irwin series in marketingPublisher: Boston : McGraw-Hill/Irwin, c2005. Availability: Items available for loan: Main Library (1)Call number: 658.85/J73 2005. Place hold Add to cart (remove)