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		Marketing : best practices / K. Douglas Hoffman...[et.al.]. by Hoffman, K Douglas Edition: 2nd ed. Publisher: AU : Thomson Wadsworth, [2003]Copyright date: copyright 2003 Availability: Items available for loan: Graduate School Library (1)Call number: 658.8/M345 2003. Place hold Add to cart (remove)
		Managing the customer experience: turning customers into advocates / Shaun Smith and Joe Wheeler. by Smith, Shaun Wheeler, Joe Publisher: London: Prentice Hall, [2002]Copyright date: copyright 2002 Availability: Not available: Graduate School Library: In transit (1). Place hold Add to cart (remove)
		Strategic marketing management : a means-end approach / Mark E. Parry. by Parry, Mark E Series: The McGraw-Hill Executive MBA seriesPublisher: MA : McGraw-Hill, [2002]Copyright date: copyright 2002 Availability: Items available for loan: Graduate School Library (1)Call number: 658.8/P265 2002. Place hold Add to cart (remove)
		Purple cow : transform your business by being remarkable / Seth Godinches by Godin, Seth Publisher: New York : Penguin Books, [2002]Copyright date: copyright 2002 Availability: Items available for loan: Graduate School Library (1)Call number: 658.821 /G585 2002. Place hold Add to cart (remove)
		Best practices in international marketing / Ilkka A. Ronkainen and Michael R. Czinkota. by Ronkainen, Ilkka A Czinkota, Michael R Publisher: Q.C. : JMress, 2002 Availability: Items available for loan: Graduate School Library (1)Call number: 658.8/R773 2002. Main Library (1)Call number: 658.8/R773 2002. Place hold Add to cart (remove)
		UP your service! : INSIGHTS : true stories of winners and losers in the quest for superior service / Ron Kaufman. by Kaufman, Ron Publisher: Singapore : Ron Kauman, [2002]Copyright date: copyright 2002 Availability: Items available for loan: Elementary School Library (1)Call number: 658.812/K21 2002. Graduate School Library (1)Call number: 658.812/K21 2002. High School Library (1)Call number: 658.812/K21 2002. Main Library (1)Call number: 658.812/K21 2002. Place hold Add to cart (remove)
		UP your service!: strategies and action steps to delight your customer NOW! / Ron Kaufman. by Kaufman, Ron Publisher: Singapore: Ron Kauman, [2002]Copyright date: copyright 2002 Availability: Items available for loan: Graduate School Library (2)Call number: 658.8/K21 2002, ... Main Library (1)Call number: 658.8/K21 2002. Place hold Add to cart (remove)
		The secrets of word-of-mouth marketing: how to trigger expontential sales through runaway word of mouth / George Silverman. by Silverman, George Publisher: N.Y.: AMACOM, [2001]Copyright date: copyright 2001 Availability: Items available for loan: Graduate School Library (1)Call number: 658.8/Si587 2001. Main Library (1)Call number: 658.8/Si587 2001. Place hold Add to cart (remove)
		The hero and the outlaw : building extraordinary brands through the power of archetypes / Margaret Mark and CArol S. Pearson. by Mark, Margaret Pearson, Carol S Publisher: MA : McGraw-Hill 2001 Availability: Items available for loan: Graduate School Library (1)Call number: 658.8 /M345 2001. Place hold Add to cart (remove)
		Marketing research Marketing research / Alvin C. Burns, Ronald F. Bush. by Burns, Alvin C Bush, Ronald F Edition: 3rd ed. Publisher: N. J.: Prentice-Hall, 2001 Availability: Items available for loan: Graduate School Library (1)Call number: 658.83/B967 2001. Place hold Add to cart (remove)

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