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Service management; operations, strategy and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons. by
Edition: 5th ed.
Publisher: MA : McGraw-Hill, c2006.
Availability: Items available for loan: Main Library (1)Call number: 658.21/F562 2006.

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Organizations: behavior, structure, processes / James L. Gibson... [and others]. by
Edition: 12th ed.
Publisher: MA : McGraw-Hill, c2006.
Availability: Items available for loan: Main Library (1)Call number: 658.4/G449 2006.

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Leadership communication / Deborah J. Barrett. by Publisher: MA : McGraw-Hill, c2006.
Availability: Items available for loan: Main Library (1)Call number: 658.452/B274 2006.

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Organizational behavior : key concepts, skills and best practices / Angelo Kinicki and Robert Kreitner. by
Edition: 2nd ed.
Publisher: MA : McGraw-Hill, c2006.
Availability: Items available for loan: Main Library (1)Call number: 658/K55 2006.

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