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		No cover image available The four-Ps of marketing and customer satisfaction in selected five-star hotels in China / Wang Xue (Nancy) by Wang Xue (Nancy) Publisher: Mandaluyong City : JRU Graduate School, 2014 Dissertation note: Thesis (M.B.A.) -- Jose Rizal University, 2014. Availability: Items available for reference: Graduate School Library: Not for loan (1)Call number: 658.812 .W246 2014. Add to cart (remove)
		No cover image available Customer's satisfaction of footwears in West Java, Indonesia : basis for a strategic marketing model / Sri Rahmadiani by Rahmadiani, Sri Publisher: Mandaluyong : JRU Graduate School, 2011 Dissertation note: Dissertation (Doctor in Business Administration)--Jose Rizal University Graduate School, Mandaluyong City Availability: Items available for reference: Graduate School Library: Not for loan (1)Call number: 658.812 .R147 2011. Add to cart (remove)
		The Cost of bad behavior : how incivility is damaging your business and what to do about it / Christine Pearson and Christine Porath ; foreword by Warren Bennis. by Pearson, Christine Porath, Christine Bennis, Warren Publisher: NY : Portfolio, [2009]Copyright date: copyright 2009 Availability: Items available for loan: Graduate School Library (1)Call number: 658.3145/P361 2009. Place hold Add to cart (remove)
		God is a salesman : learn from the master / Mark Stevens. by Stevens, Mark Publisher: NY : Center Street, [2008]Copyright date: copyright 2008 Availability: Items available for loan: Graduate School Library (1)Call number: 658.85/St845 2008. Place hold Add to cart (remove)
		Secret service: hidden systems that deliver unforgettable customer service / John R. DiJulius III. by DiJulius, John R., III Publisher: N.Y.: AMACOM, [2003]Copyright date: copyright 2003 Availability: Items available for loan: Main Library (1)Call number: 658.812/D575 2003. Place hold Add to cart (remove)
		No cover image available A research paper on perceived customer satisfaction on regular and virtual shopping : the case of Bench Apparel and Pizza Hut / Catherine G. Magyani. by Magyani, Catherine G Publisher: Mandaluyong : Jose Rizal University, [2000]Copyright date: copyright 2000 Availability: No items available. Add to cart (remove)
		No cover image available A research paper on perceived customer satisfaction on regular and virtual shopping : the case of Bench Apparel and Pizza Hut / Catherine G. Magyani. by Magyani, Catherine G Publisher: Mandaluyong : Jose Rizal University, [2000]Copyright date: copyright 2000 Availability: Items available for reference: Main Library: Not for loan (1)Call number: 658.812/M213 2000. Add to cart (remove)
		The service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value / James L. Heskett, W. Earl Sassar, Jr., Leonard A. Schlesinger. by Heskett, James L [author.] Sasser, W. Earl, Jr [author.] Schlesinger, Leonard A [author.] Publisher: New York : Free Press, 1997 Availability: Items available for loan: Main Library (1)Call number: 658.812 .H584 1997. Place hold Add to cart (remove)