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Service management / James A. Fitzsimmons, Mona J. Fitzsimmons by
Edition: 3rd ed
Publisher: Boston: McGraw-Hill
Availability: Items available for loan: Graduate School Library (1)Call number: 658.221/F562 2001.

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Strategic management of technology and innovation / Robert A. Burgelman, Modesto A. Maidique, Steven C. Wheelwright by
Edition: 3rd ed. Int'l
Publisher: Boston: McGraw-Hill
Availability: Items available for loan: Graduate School Library (1)Call number: 658.514/B954 2001.

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Peter Drucker: the great management theory and practice / Robert Heller by Series: Business masterminds: the gurus who transormed the business worldPublisher: London: Dorling Kindersley,
Availability: Not available: Graduate School Library: In transit (1).

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Gemba Kaizen; a common sense, low-cost approach to management / Masaaki Imai by Publisher: Boston: Kaizen Institute
Availability: Items available for loan: Graduate School Library (1)Call number: 658.5/Im31 2001.

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Positioning: The battle for your mind / Al Ries, Jack Trout. by Publisher: MA : McGraw-Hill.
Availability: Items available for loan: Graduate School Library (1)Call number: 658.8342/R559 2001.

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Proposal writing / Soraya M. Coley, Cynthia A. Scheinberg. by
Edition: 2nd ed.
Publisher: London : SAGE Pub.
Availability: Items available for loan: Graduate School Library (1)Call number: 658.15224/C695 2000.

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Romancing the customer; maximizing brand value through powerful relationship management / Paul Temporal and Martin Trott. by Publisher: N.Y.: John Wiley
Availability: Items available for loan: Graduate School Library (1)Call number: 658.827/T288 2001.

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