Hotel operations management / David K. Hayes, Ph.D., Jack D. Ninemeier, Ph.D., Allisha A. Miller
Singapore: Pearson Education South Asia, [2020]Edition: Third editionDescription: xviii, 595 pages : illustrations ; 25 cmContent type:- text
- unmediated
- volume
- 9789813136625
- 647.94068 .H417 2020
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Print Materials | Main Library Hotel Restaurant Management | 647.94068 .H417 2020 (Browse shelf(Opens below)) | Available | 0126086 |
Replacement for Think like your customer: a winning strategy to maximize sales by understanding how and why your customers buy Bill Stinnett. Accession No. 0090654.
Includes index.
"The authors believe this third edition of Hotel Operations Management describes, in great detail, exactly what the general manager of a middle full-service hotel must know and do to be successful. Its up-to-date and comprehensive coverage of all areas of hotel operations make it an essential addition to the professional library of the serious hospitality student. " --Provided by authors
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