Winning the customer : (Record no. 175762)

MARC details
000 -LEADER
fixed length control field 00956nam a22002897i 4500
003 - CONTROL NUMBER IDENTIFIER
control field JRU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20161023093402.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 130412t2012 xxu||||| |||| 00| 0 eng d
011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE]
LC control number 175762
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071775267
040 ## - CATALOGING SOURCE
Description conventions rda
Transcribing agency
Language of cataloging eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number .Im32
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Imbriano, Lou
9 (RLIN) 110045
245 ## - TITLE STATEMENT
Title Winning the customer :
Remainder of title turn consumers into fans and get them to spend more /
Statement of responsibility, etc. Lou Imbriano, Elizabeth King
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture NY :
Name of producer, publisher, distributor, manufacturer McGraw Hill,
Date of production, publication, distribution, manufacture, or copyright notice 2012.
300 ## - PHYSICAL DESCRIPTION
Extent xxi, 214 pages ;
Dimensions 24 cm.
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
500 ## - GENERAL NOTE
General note Includes index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing
9 (RLIN) 24325
Topical term or geographic name as entry element Creative ability in business
9 (RLIN) 50814
Topical term or geographic name as entry element Consumer satisfaction
9 (RLIN) 50133
Topical term or geographic name as entry element Customer services
9 (RLIN) 61442
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name King, Elizabeth
9 (RLIN) 110046
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Print Materials
Classification part 658.812
Item part .Im32
Call number prefix G
Call number suffix 2012
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Shelving control number Total Checkouts Total Renewals Total Holds Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
  Dewey Decimal Classification       Main Library Main Library General Circulation 04/04/2013 Purchased - Fully Booked 1.00         658.812 .Im32 2012 0110936 06/01/2013 0.00 04/12/2013 Print Materials