Winning the customer : turn consumers into fans and get them to spend more / Lou Imbriano, Elizabeth King

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Publisher: NY : McGraw Hill, 2012Description: xxi, 214 pages ; 24 cmContent type:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Print Materials	Main Library General Circulation	658.812 .Im32 2012 (Browse shelf(Opens below))	Available		0110936

Includes index.

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