Services marketing in asia; managing people, technology and strategy / (Record no. 107411)

MARC details
000 -LEADER
fixed length control field 00987nam a2200325Ii 4500
001 - CONTROL NUMBER
control field 15216
003 - CONTROL NUMBER IDENTIFIER
control field JRU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20170807121457.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 040407s enk||||| |||| 00| 0 eng d
011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE]
LC control number 107411
040 ## - CATALOGING SOURCE
Description conventions rda
Transcribing agency
Language of cataloging eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Lovelock, Christopher
9 (RLIN) 77321
245 ## - TITLE STATEMENT
Title Services marketing in asia; managing people, technology and strategy /
Statement of responsibility, etc. Christopher Lovelock, Jochen Wirtz, Hean Tat Keh.
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number L911
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0-13-060566-2
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Q.C. :
Name of producer, publisher, distributor, manufacturer JMress, c2002.
300 ## - PHYSICAL DESCRIPTION
Extent viii, 706p.:
Other physical details illustrations;
Dimensions 24cm.
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
500 ## - GENERAL NOTE
General note Include index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
9 (RLIN) 61442
Topical term or geographic name as entry element Marketing.
9 (RLIN) 24325
Topical term or geographic name as entry element GENERAL MANAGEMENT
9 (RLIN) 23003
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Wirtz, Jochen
9 (RLIN) 77322
Personal name Keh, Hean Tat
9 (RLIN) 77323
959 ## -
-- 03/07/2004&
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Newspapers
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Lost status Damaged status Use restrictions Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Shelving control number Total Checkouts Total Renewals Total Holds Full call number Barcode Date last seen Date last checked out Cost, replacement price Price effective from Koha item type
        Graduate School Library Graduate School Library Master in Business Administration 03/07/2004 Purchased 1980.00   1     658.812/L911 2002 0084222 10/15/2015 10/15/2015 0.00 10/05/2011 Print Materials