Total quality management /
Evans, James R.,
Total quality management / James R. Evans, William M. Lindsay. - Philippine edition. - 484 pages, 4 unnumbered of pages ; 22 cm.
"This edition of Total Quality Management continues to embrace the fundamental principles and historical foundations of total quality and to promote high-performance management practices that are reflected in the Baldrige Criteria, while providing a foundation for understanding and applying Six Sigma. All chapters have been updated to provide the most current coverage available. It includes many new and interesting Quality in Practice cases and a wide variety of examples from organizations around the world emphasize the importance of quality in the global economy and added or replaced many end-of-chapter cases. Some highlights included: - Contrasts and comparisons of Baldrige, iSO 9000, and Six Sigma in the managerial chapters of the book. - Student-friendly layout highlighting important concepts. - Text coverage of most of the body of knowledge (BOK) required for ASQ certification as a Certified Quality Manager." -- Provided by the author.
Text in English.
9789814441001
Management.
658.4013 / .Ev92
Total quality management / James R. Evans, William M. Lindsay. - Philippine edition. - 484 pages, 4 unnumbered of pages ; 22 cm.
"This edition of Total Quality Management continues to embrace the fundamental principles and historical foundations of total quality and to promote high-performance management practices that are reflected in the Baldrige Criteria, while providing a foundation for understanding and applying Six Sigma. All chapters have been updated to provide the most current coverage available. It includes many new and interesting Quality in Practice cases and a wide variety of examples from organizations around the world emphasize the importance of quality in the global economy and added or replaced many end-of-chapter cases. Some highlights included: - Contrasts and comparisons of Baldrige, iSO 9000, and Six Sigma in the managerial chapters of the book. - Student-friendly layout highlighting important concepts. - Text coverage of most of the body of knowledge (BOK) required for ASQ certification as a Certified Quality Manager." -- Provided by the author.
Text in English.
9789814441001
Management.
658.4013 / .Ev92