Total quality management / James R. Evans, William M. Lindsay.
Publisher: Pasig City, Philippines : Cengage Learning Asia, Pte Limited, 2013Edition: Philippine editionDescription: 484 pages, 4 unnumbered of pages ; 22 cmContent type:- text
- unmediated
- volume
- 9789814441001
- 658.4013 .Ev92
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Print Materials | Main Library Filipiniana Section | 658.4013 .Ev92 2013 c.3 (Browse shelf(Opens below)) | Available | 0115212 | ||
Print Materials | Main Library Filipiniana Section | 658.4013 .Ev92 2013 c.2 (Browse shelf(Opens below)) | Available | 0113708 | ||
Print Materials | Main Library Filipiniana Section | 658.4013 .Ev92 2013 (Browse shelf(Opens below)) | Available | 0110422 |
"This edition of Total Quality Management continues to embrace the fundamental principles and historical foundations of total quality and to promote high-performance management practices that are reflected in the Baldrige Criteria, while providing a foundation for understanding and applying Six Sigma. All chapters have been updated to provide the most current coverage available. It includes many new and interesting Quality in Practice cases and a wide variety of examples from organizations around the world emphasize the importance of quality in the global economy and added or replaced many end-of-chapter cases. Some highlights included: - Contrasts and comparisons of Baldrige, iSO 9000, and Six Sigma in the managerial chapters of the book. - Student-friendly layout highlighting important concepts. - Text coverage of most of the body of knowledge (BOK) required for ASQ certification as a Certified Quality Manager." -- Provided by the author.
Text in English.
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