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Calming upset customers /

Morgan, Rebecca L.

Calming upset customers / Rebecca L. Morgan. - Revised ed. - xii, 79 pages : illustrations ; 25 cm. - A fifty-minute series book .

ISBN: 1-56052-384-0

Subjects--Topical Terms:
Customer services.
Consumer complaints.
GENERAL MANAGEMENT

Dewey Class. No.: 658.812 / M849

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