IMC - the nex generation; five steps for delivering value and measuring returns using marketing communication /

Schultz, Don E.

IMC - the nex generation; five steps for delivering value and measuring returns using marketing communication / Don E. Schultz and Heidi F. Schultz. - xxiii, 408p.:ill.;23cm.

Includes index.

0-07-141662-5


Marketing.
Business communication.
Brand name products.
Customer services.
GENERAL MANAGEMENT

658.8 / Sch387