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Dealing with difficult people: 24 lessons for bringing out the best in everyone / Rick Brinkman and Rich Kirschner. by Publisher: MA : McGraw-Hill, 2003
Availability: Items available for loan: Main Library (1)Call number: 658.3145/B858 2003.

Making connections: readings in relational communication / Kathleen M. Galvin and Pamela J. Cooper. by
Edition: 3rd ed.
Publisher: Los Angeles : Roxbury, [2003]Copyright date: copyright 2003
Availability: Items available for loan: Main Library (1)Call number: 302.2/G182 2003.

How to talk to anyone : 92 little tricks for big success in relationship Leil Lowndes by
Edition: 1st ed.
Publisher: Chicago : Contemporary Books, 2003
Availability: Not available: Main Library: Checked out (1).

Listening to patients: a phenomenological approach to nursing research and practice / Sandra P. Thomas, Howard R. Pollio. by Publisher: N.Y.: Springer Publ, [2002]Copyright date: copyright 2002
Availability: Items available for loan: Main Library (1)Call number: 610.7306/T454 2002.

Timeless management / Alan Coppin and John Barratt. by Publisher: London: Macmillan., 2002
Availability: Items available for loan: Main Library (1)Call number: 650.13/C785 2002.

Communicating at work: principles and practices for business and the professions / Ronald B. Adler and Jeanne Marquardt Elmhorst. by
Edition: 7th ed. (Int'l ed.)
Publisher: MA : McGraw-Hill, 2002
Availability: Items available for loan: Main Library (1)Call number: 658.45/Ad237 2002.

Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen by Publisher: New York : Penguin Books, 1999
Availability: Items available for loan: Main Library (1)Call number: 158.2 St877 1999.

The complete idiot's guide to getting along with difficult people / Brandon Toropov. by Publisher: N.Y.: Alpha Books, 1997
Availability: Items available for loan: Main Library (1)Call number: 650.13/T686 1997.

How to argue and win everytime / Spence, Gerry by Language: English Publisher: NY : St. Martin's, [1995]Copyright date: copyright 1995
Availability: Items available for loan: Graduate School Library (1)Call number: 153.852/Sp32 c1995.

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