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Communicating with customers / Eunson, Baden by Language: English Publisher: N.Y. : John Wiley, [1995]Copyright date: copyright 1995
Availability: Items available for loan: Main Library (1)Call number: 658.812/Eu63 c1995.

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The customer-driven company : moving from talk to action / Richard C. Whiteley by Publisher: Massachusetts : Addison Wesley, 1991
Availability: Items available for loan: Main Library (1)Call number: 658.812 .W594 1991.

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