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Customer culture : how FedEx and other great companies put the customer first everyday / Micahel D. Basch. by Publisher: Upper Saddle River, NJ : Prentice Hall, [2003]Copyright date: copyright 2003
Availability: Items available for loan: Main Library (1)Call number: 658.21 /B298 2003.

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The power of minds at work: organizational intelligence in action / Karl Albrecht. by Publisher: N.Y.: AMACOM, 2002
Availability: Items available for loan: Graduate School Library (1)Call number: 658.4038/Al341 2002.

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The power of culture: driving today's organization / Australian Institute of Management. by Series: Management today seriesPublisher: MA : McGraw-Hill, c2004.
Availability: Items available for loan: Main Library (1)Call number: 658.402/Au938 2004.

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