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Total quality management / Subburaj Ramasamy. Publisher: New Delhi, IN : Tata McGraw-Hill, [2009]Copyright date: copyright 2009
Availability: Items available for loan: Main Library (1)Call number: 658.4013/R165 2009.

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Quality management: creating and sustaining organizational effectiveness / Donna C.S. Summers. by Publisher: N.J.: Pearson Education, 2005
Availability: Items available for loan: Main Library (1)Call number: 658.4013/Su955 2005.

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