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		The behavioral advantage : what the smartest, most successful companies do diffently to win in the B2B arena / Terry R. Bacon and David G. Pugh. by Bacon, Terry R Pugh, David G Publisher: N.Y. : AMACOM, [2004]Copyright date: copyright 2004 Availability: Items available for loan: Graduate School Library (1)Call number: 658/B129 2004. Place hold Add to cart (remove)
		Benchmarking staff performance; how staff departments can enhance their value to the customer / Jac Fitz-enz by Fitz-enz, Jac Publisher: San Francisco: Jossey-Bass Availability: Items available for loan: Graduate School Library (1)Call number: 658.402/F548 1993. Place hold Add to cart (remove)
		The big book of leadership games: quick, fun activities to improve communication, increase productivity and bring out the best in your employees / Vasudha K. Deming. by Deming, Vasudha K Publisher: MA : McGraw-Hill, c2004. Availability: Items available for loan: Main Library (1)Call number: 658.4092/D381 2004. Place hold Add to cart (remove)
		Bury my heart at conference room B : the unbeatable impact of truly committed managers / Stan Slap. by Slap, Stan Publisher: NY : Portfolio Penguin, [2010]Copyright date: copyright 2010 Availability: Items available for loan: Graduate School Library (1)Call number: 658.409/Sl631 2010. Place hold Add to cart (remove)
		Change without pain : how managers can overcome intitiative overload, organizational chaos and employee burnout / Eric Abrahamson. by Abrahamson, Eric Publisher: MA : Harvard Business School, [2004]Copyright date: copyright 2004 Availability: Items available for loan: Graduate School Library (1)Call number: 658.406/Ab159 2004. Place hold Add to cart (remove)
		The commited enterprise: how to make vision and values work / Hugh Davidson. by Davidson, Hugh Publisher: Oxford: Butterworth/Heinemann., [2002]Copyright date: copyright 2002 Availability: Items available for loan: Main Library (1)Call number: 658.4/D252 2002. Place hold Add to cart (remove)
		Corporate strategy : a resource-based approach / David J. Collis and Cynthia A. Montgomery. by Collis, David J Montgomery, Cynthia A Edition: 2nd ed. Publisher: MA : McGraw-Hill, c2005. Availability: Items available for loan: Main Library (1)Call number: 658.4012/C713 2005. Place hold Add to cart (remove)
		Customer culture : how FedEx and other great companies put the customer first everyday / Micahel D. Basch. by Basch, Micahel D Publisher: Upper Saddle River, NJ : Prentice Hall, [2003]Copyright date: copyright 2003 Availability: Items available for loan: Main Library (1)Call number: 658.21 /B298 2003. Place hold Add to cart (remove)
		Designing complex organizations / Jay Galbraith. Designing complex organizations / Jay Galbraith by Galbraith, Jay Publisher: MA: Addison-Wesley, 1973 Availability: Items available for loan: Main Library (1)Call number: 658.4012 G148 1973. Place hold Add to cart (remove)

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