Managing the customer experience: turning customers into advocates / Shaun Smith and Joe Wheeler.
Publisher: London: Prentice Hall, [2002]Copyright date: copyright 2002Description: xvi, 254p.; 24 cmContent type:- text
- unmediated
- volume
- 0-273-66195-7
- 658.812 Sm659
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Print Materials | Graduate School Library Master in Business Administration | 658.812/Sm659 2002 (Browse shelf(Opens below)) | In transit from Graduate School Library to Law School Library since 04/22/2017 | 0091359 |
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