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Managing the customer experience: turning customers into advocates / Shaun Smith and Joe Wheeler.

By: Contributor(s): Publisher: London: Prentice Hall, [2002]Copyright date: copyright 2002Description: xvi, 254p.; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0-273-66195-7
Subject(s): DDC classification:
  • 658.812 Sm659
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Holdings
Item type Current library Call number Status Date due Barcode
Print Materials Graduate School Library Master in Business Administration 658.812/Sm659 2002 (Browse shelf(Opens below)) In transit from Graduate School Library to Law School Library since 04/22/2017 0091359

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