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151 quick ideas to get new customers / by Jerry R. Wilson. by Publisher: Franklin Lakes, NJ : Career Press, 2005
Availability: Items available for loan: Graduate School Library (1)Call number: 658.812/W749 2005.

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Managing the customer experience: turning customers into advocates / Shaun Smith and Joe Wheeler. by Publisher: London: Prentice Hall, [2002]Copyright date: copyright 2002
Availability: Not available: Graduate School Library: In transit (1).

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Romancing the customer; maximizing brand value through powerful relationship management / Paul Temporal and Martin Trott. by Publisher: N.Y.: John Wiley
Availability: Items available for loan: Graduate School Library (1)Call number: 658.827/T288 2001.

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Relationship marketing: text and cases / S. Shajahan. by Publisher: MA : McGraw-Hill, c2004.
Availability: Not available: Graduate School Library: In transit (1).

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