Fundamentals of rooms service management / Shikha Pratap [programme leader in Hospitality at IITS, Pune. M.Sc., International Tourism and M.Phil. in Hospitality Management.]

By:

Pratap, Shikha

Publisher: New Delhi : Anmol Publications Pvt. Limited, 2014Edition: First edition, 2014Description: 280 pages ; 24 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9788126160723

Subject(s):

Hotel management

DDC classification:

647.94 .P912

Summary: "This book is written in a way to be understood by everyone. Through this book, readers will get step by step instructions explaining how they can improve various elements of their restaurant customer service. This text is for the introductory course in a hospitality management program that covers dining room and banquet management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience." - Provided by the publisher.

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Print Materials	Main Library Hotel Restaurant Management	647.94 .P912 2014 (Browse shelf(Opens below))	Available		0113946

Includes bibliography and index

"This book is written in a way to be understood by everyone. Through this book, readers will get step by step instructions explaining how they can improve various elements of their restaurant customer service. This text is for the introductory course in a hospitality management program that covers dining room and banquet management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience." - Provided by the publisher.

Text in English.

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