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		UP your service!: strategies and action steps to delight your customer NOW! / Ron Kaufman. Singapore: Ron Kaufman, c2005Singapore: Ron Kaufman, c2005 Availability: Items available for loan: Main Library (1)Call number: 658.8/K21 2005. Place hold Add to cart (remove)
		The Innovator's solution : creating and sustaining successful growth / Clayton M. Christensen and Michael E. Raynor. by Christensen, Clayton M Raynor, Michael E Publisher: Boston, MA : Harvard Business School press, [2003]Copyright date: copyright 2003 Availability: Items available for loan: Graduate School Library (1)Call number: 658.4063/C554 2003. Place hold Add to cart (remove)
		Secret service: hidden systems that deliver unforgettable customer service / John R. DiJulius III. by DiJulius, John R., III Publisher: N.Y.: AMACOM, [2003]Copyright date: copyright 2003 Availability: Items available for loan: Main Library (1)Call number: 658.812/D575 2003. Place hold Add to cart (remove)
		UP your service! : INSIGHTS : true stories of winners and losers in the quest for superior service / Ron Kaufman. by Kaufman, Ron Publisher: Singapore : Ron Kauman, [2002]Copyright date: copyright 2002 Availability: Items available for loan: Elementary School Library (1)Call number: 658.812/K21 2002. Graduate School Library (1)Call number: 658.812/K21 2002. High School Library (1)Call number: 658.812/K21 2002. Main Library (1)Call number: 658.812/K21 2002. Place hold Add to cart (remove)
		UP your service!: strategies and action steps to delight your customer NOW! / Ron Kaufman. by Kaufman, Ron Publisher: Singapore: Ron Kauman, [2002]Copyright date: copyright 2002 Availability: Items available for loan: Graduate School Library (2)Call number: 658.8/K21 2002, ... Main Library (1)Call number: 658.8/K21 2002. Place hold Add to cart (remove)
		No cover image available Quality service - live / . by Kaufman, Ron Publisher: Singapore: RK Active Learning, [1998]Copyright date: copyright 1998 Availability: Items available for loan: Main Library (2)Call number: 658.812/K21 1998, ... Place hold Add to cart (remove)
		No cover image available Service encounters of the third kind / . by Kaufman, Ron Publisher: Singapore: RK Active Learning, [1998]Copyright date: copyright 1998 Availability: Items available for loan: Main Library (2)Call number: 658.812/K21 1998, ... Place hold Add to cart (remove)
		No cover image available The secrets of superior service / . by Kaufman, Ron Publisher: Singapore: RK Active Learning, [1998]Copyright date: copyright 1998 Availability: Items available for loan: Main Library (4)Call number: 658.812/K21 1998, ... Place hold Add to cart (remove)
		The discipline of market leaders; choose your customers, narrow your focus, dominate your market / Treacy, MichaelWiersema, Fred by Treacy, Michael Wiersema, Fred Language: English Publisher: MA. : Addison-Wesley, [1995]Copyright date: copyright 1995 Availability: Items available for loan: Main Library (2)Call number: 658.8/T71 c1995, ... Place hold Add to cart (remove)
		Communicating with customers / Eunson, Baden by Eunson, Baden Language: English Publisher: N.Y. : John Wiley, [1995]Copyright date: copyright 1995 Availability: Items available for loan: Main Library (1)Call number: 658.812/Eu63 c1995. Place hold Add to cart (remove)