The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability / John G. Freeland [ed].
Publisher: MA : McGraw-Hill, 2002.Description: viii,353p.;24cmContent type:- text
- unmediated
- volume
- 0-07-140935-1
- 658.812 F854
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Print Materials | Main Library General Circulation | 658.812/F854 2002 (Browse shelf(Opens below)) | Available | 0088574 |
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