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Improving through benchmarking; a practical guide to achieving peak process performance / Chang, Richard Y.Kelly, P. Keith by Language: English Publisher: London : Kogan Page, [1994]Copyright date: copyright 1994
Availability: Items available for loan: Graduate School Library (1)Call number: 658.4012/C362 c1994.

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Benchmarking; a tool for continous improvement / McNair, C. J.Leibfried, Kathleen H. J. by Language: English Publisher: VT : Oliver Wight, [1992]Copyright date: copyright 1992
Availability: Items available for loan: Graduate School Library (1)Call number: 658.4012/M231 c1992.

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