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Call centers for dummies / Real Bergevin, CEO, The NuComm Corporation. by Ontario : John Wiley & Sons Canada, 2005
Other title:
  • Call centers for dummies : your guide to profitable call center management
Availability: Items available for loan: Main Library (1)Call number: 658.812 .B496 2005.

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Hacking for dummies / by Kevin Beaver, CISSP, Information Security Advisor ; foreword by Stuart McClure, President/CTO, Foundstone Inc. by Series: For dummiesNew Jersey : Wiley Publishing, Inc., 2004
Availability: Items available for loan: Main Library (1)Call number: 005.8 .B386 2004.

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Service management for dummies / by Judith Hurwitz, Robin Bloor, Marcia Kaufman, and Fern Halper. by Series: For dummiesNew Jersey : Wiley Publishing, Inc., 2009
Availability: Items available for loan: Main Library (1)Call number: 658.812 .H967 2009.

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CIO survival guide : the roles and responsibilities of the chief information officer / Karl D. Schubert. by New Jersey : John Wiley & Sons, Inc., c2004
Availability: Items available for loan: Main Library (1)Call number: 648.4038 .Sch384 2004.

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