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Best face forward: why companies must improve their service interfaces with customers / Jeffrey F. Rayport and Bernard J. Jaworski. by Publisher: MA : Boston Harvard Business School press, [2004]Copyright date: copyright 2004
Availability: Not available: Graduate School Library: In transit (1).

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The winning formula : market initiating products / Nobuyoshi Umezawa, translated from Japanese by Prem Motwani. by Publisher: New Dehli : Sterling, [2004]Copyright date: copyright 2004
Availability: Items available for loan: Graduate School Library (1)Call number: 658.83/Um49 2004.

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Management cases for business managers and trainers / edited by Ashok Kumar and Hari Haran. by Publisher: New Dehli : Sterling, [2004]Copyright date: copyright 2004
Availability: Items available for loan: Graduate School Library (1)Call number: 658/M266 2004.

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Fundraising management / Adrian Sargeant and Elaine Jay. by Publisher: London : Routledge, [2004]Copyright date: copyright 2004
Availability: Items available for loan: Graduate School Library (1)Call number: 658.1522/Sa245 2004.

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Measuring the value of partnering : how to use metrics to plan, develop, and implement successful alliances / Larraine Segil. by Publisher: N.Y. : AMACOM, [2004]Copyright date: copyright 2004
Availability: Items available for loan: Graduate School Library (1)Call number: 658.044/Se454 2004.

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Consumer behaviour : text and cases / Satish K. Batra and S H H Kazmi. by Publisher: New Delhi : Anurag Jain for Excel Books, [2004]Copyright date: copyright 2004
Availability: Items available for loan: Graduate School Library (1)Call number: 658.8342/B334 2004.

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Corporate governance : putting investors first / Scott C. Newquist and Max B. Russell. by Publisher: Mumbai : Jaico publishing, [2004]Copyright date: copyright 2004
Availability: Items available for loan: Graduate School Library (1)Call number: 658.422/N558 2004.

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Contemporary strategic management / Richard Pettinger. by Publisher: London: Palgrave Macmillan, [2004]Copyright date: copyright 2004
Availability: Items available for loan: Graduate School Library (1)Call number: 658.4/P511 2004.

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When marketing becomes a minefield. What will you do?. Series: Management dilemmas seriesPublisher: New York : Harvard School Pub., [2004]Copyright date: copyright 2004
Availability: Items available for loan: Graduate School Library (1)Call number: 658.8/M266 2004.

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