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How to manage the IT helpdesk; a guide for user support and call centre managers / Noel Bruton. by
Edition: 2nd ed.
Publisher: Oxford: Butterworth/Heinemann, [2002]Copyright date: copyright 2002
Availability: Items available for loan: Main Library (1)Call number: 004.0688/B913 2002.

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ECDL/ICDL 3.0 made simple. by Publisher: Oxford: Butterworth/Heinemann., 2001
Availability: Items available for loan: Main Library (2)Call number: 004/B979 2001, ...

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Analog interfacing to embedded microprocessors: real world design / Stuart Ball. by Publisher: Oxford: Butterworth/Heinemann., 2001
Availability: Items available for loan: Main Library (1)Call number: 004.16/B187 2001.

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