Customer, care, service & hospitality ethics / authored and edited by 3G E-Learning
New York : 3G E-Learning, ©2023Description: xiv, 395 pages : illustrations (chiefly color) ; 26 cm + 1 DVDContent type:- text
- unmediated
- volume
- 9781984679147
- 171.1 .C987 2023
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Print Materials | Main Library Senior High School | 171.1 .C987 2023 (Browse shelf(Opens below)) | Available | 0127801 |
Includes bibliographical references and index.
"This book brings an understanding of customer experience quality in hotel operations. The new millennium has given way to the growth of knowledge based, seamless global society, characterized by constant rapid change quite difficult for an average mind to even gauge. In the new millennium it has become imperative for business throughout the world to conduct business ethically, in order to survive, grow and thrive. Ethical practices contribute to an organizations productivity by minimizing losses, creating trust with suppliers, establishing customer loyalty and maintaining a successful team of employees. This book has attempted to discuss the various components, the parameters and its effects on business and the customers wholly." --Provided by publisher
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Text in English
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