Total quality management / James R. Evans, William M. Lindsay.
Copyright date: Pasig City, Philippines : Cengage Learning Asia Pte Ltd (Philippine Branch), c2014Edition: Philippine ninth editionDescription: 1 volume [various pagings] ; 26 cmContent type:- text
- unmediated
- volume
- 9789814633314
- 658.4013 .Ev92 2014
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Reserved Books | Main Library Filipiniana Section | 658.4013 .Ev92 2014 (Browse shelf(Opens below)) | Available | 0120995 |
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658.4013 .Ev92 2013 Total quality management / | 658.4013 .Ev92 2013 c.2 Total quality management / | 658.4013 .Ev92 2013 c.3 Total quality management / | 658.4013 .Ev92 2014 Total quality management / | 658.403 .M433 1999 Problem-solving & decision making : | 658.4032 .An546 2019 An introduction to management science : | 658.4033 .Si621 2012 c.2 Basic quantitative methods for business : (an intro to operations research / management science) / |
Includes bibliographical references and index.
"This edition of Total Quality Management continues to embrace the fundamental principles and historical foundations of total quality and to promote high-performance management practices that are reflected in the Baldrige Criteria, while providing a foundation for understanding and applying Six Sigma. All chapters have been updated to provide the most current coverage available. It includes many new and interesting Quality in Practice cases and a wide variety of examples from organizations around the world emphasize the importance of quality in the global economy and added or replaced many end-of-chapter cases. Some highlights included: - Contrasts and comparisons of Baldrige, iSO 9000, and Six Sigma in the managerial chapters of the book. - Student-friendly layout highlighting important concepts. - Text coverage of most of the body of knowledge (BOK) required for ASQ certification as a Certified Quality Manager." -- Provided by the author.
Adult
Text in English
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