Lean six sigma for service : how to use lean speed and six sigma quality to improve services and transactions / Michael L. George .
Publisher: MA : McGraw-Hill, c2003.Description: xiv, 386p.; 24cmContent type:- text
- unmediated
- volume
- 0-07-141821-0
- 658.562 G348
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Print Materials | Graduate School Library Master in Business Administration | 658.562/G348 2003 (Browse shelf(Opens below)) | Available | 0091898 | ||
Print Materials | Main Library General Circulation | 658.562/G348 2003 (Browse shelf(Opens below)) | Available | 0098327 |
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