MARC details
000 -LEADER |
fixed length control field |
01129nam a2200349Ii 4500 |
001 - CONTROL NUMBER |
control field |
607 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
JRU |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
050219s2003 ph-||||| |||| 00| 0 eng d |
011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE] |
LC control number |
89540 |
040 ## - CATALOGING SOURCE |
Description conventions |
rda |
Transcribing agency |
|
Language of cataloging |
eng |
245 10 - TITLE STATEMENT |
Title |
Customer culture : |
Remainder of title |
how FedEx and other great companies put the customer first everyday / |
Statement of responsibility, etc. |
Micahel D. Basch. |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Basch, Micahel D. |
9 (RLIN) |
63998 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.21 |
Item number |
B298 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0-13-130320-1 |
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
Place of production, publication, distribution, manufacture |
Upper Saddle River, NJ : |
Name of producer, publisher, distributor, manufacturer |
Prentice Hall, |
Date of production, publication, distribution, manufacture, or copyright notice |
[2003] |
|
Date of production, publication, distribution, manufacture, or copyright notice |
copyright 2003 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xxv, 274 pages ; |
Dimensions |
23 cm. |
336 ## - CONTENT TYPE |
Content type term |
text |
Content type code |
txt |
Source |
rdacontent |
337 ## - MEDIA TYPE |
Media type term |
unmediated |
Media type code |
n |
Source |
rdamedia |
338 ## - CARRIER TYPE |
Carrier type term |
volume |
Carrier type code |
nc |
Source |
rdacarrier |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Has index. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Corporate culture. |
9 (RLIN) |
50280 |
|
Topical term or geographic name as entry element |
Organizational effectiveness. |
9 (RLIN) |
47693 |
|
Topical term or geographic name as entry element |
Quality of work life. |
9 (RLIN) |
61222 |
|
Topical term or geographic name as entry element |
Customer loyalty. |
9 (RLIN) |
63999 |
|
Topical term or geographic name as entry element |
Corporate culture |
General subdivision |
Case studies. |
9 (RLIN) |
64000 |
|
Topical term or geographic name as entry element |
Organizational effectiveness |
General subdivision |
Case studies. |
9 (RLIN) |
64001 |
|
Topical term or geographic name as entry element |
GENERAL MANAGEMENT |
9 (RLIN) |
23003 |
959 ## - |
-- |
02/01/2005& |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
Print Materials |
Source of classification or shelving scheme |
Dewey Decimal Classification |