Customer culture : (Record no. 89540)

MARC details
000 -LEADER
fixed length control field 01129nam a2200349Ii 4500
001 - CONTROL NUMBER
control field 607
003 - CONTROL NUMBER IDENTIFIER
control field JRU
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 050219s2003 ph-||||| |||| 00| 0 eng d
011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE]
LC control number 89540
040 ## - CATALOGING SOURCE
Description conventions rda
Transcribing agency
Language of cataloging eng
245 10 - TITLE STATEMENT
Title Customer culture :
Remainder of title how FedEx and other great companies put the customer first everyday /
Statement of responsibility, etc. Micahel D. Basch.
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Basch, Micahel D.
9 (RLIN) 63998
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.21
Item number B298
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0-13-130320-1
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Upper Saddle River, NJ :
Name of producer, publisher, distributor, manufacturer Prentice Hall,
Date of production, publication, distribution, manufacture, or copyright notice [2003]
Date of production, publication, distribution, manufacture, or copyright notice copyright 2003
300 ## - PHYSICAL DESCRIPTION
Extent xxv, 274 pages ;
Dimensions 23 cm.
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Has index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Corporate culture.
9 (RLIN) 50280
Topical term or geographic name as entry element Organizational effectiveness.
9 (RLIN) 47693
Topical term or geographic name as entry element Quality of work life.
9 (RLIN) 61222
Topical term or geographic name as entry element Customer loyalty.
9 (RLIN) 63999
Topical term or geographic name as entry element Corporate culture
General subdivision Case studies.
9 (RLIN) 64000
Topical term or geographic name as entry element Organizational effectiveness
General subdivision Case studies.
9 (RLIN) 64001
Topical term or geographic name as entry element GENERAL MANAGEMENT
9 (RLIN) 23003
959 ## -
-- 02/01/2005&
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Print Materials
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Lost status Damaged status Use restrictions Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Shelving control number Total Checkouts Total Renewals Total Holds Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        Main Library Main Library General Circulation 02/01/2005 717.00         658.21 /B298 2003 0089649 10/05/2011 0.00 10/05/2011 Print Materials