MARC details
000 -LEADER |
fixed length control field |
00928nam a2200325Ia 4500 |
001 - CONTROL NUMBER |
control field |
15178 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
JRU |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
101001s2009 ph||||| |||| 00| 0 eng d |
011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE] |
LC control number |
140495 |
040 ## - CATALOGING SOURCE |
Transcribing agency |
|
245 10 - TITLE STATEMENT |
Title |
Reorganize for resilience : |
Remainder of title |
putting customers at the center of your business / |
Statement of responsibility, etc. |
Ranjay Gulati. |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Gulati, Ranjay |
9 (RLIN) |
95223 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
978-1-4221-1721-7 |
264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
Place of production, publication, distribution, manufacture |
Boston, MA : |
Name of producer, publisher, distributor, manufacturer |
Harvard Business press, |
Date of production, publication, distribution, manufacture, or copyright notice |
c2009. |
|
Place of production, publication, distribution, manufacture |
Boston, MA : |
Name of producer, publisher, distributor, manufacturer |
Harvard Business press, |
Date of production, publication, distribution, manufacture, or copyright notice |
c2009. |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
|
Item number |
|
300 ## - PHYSICAL DESCRIPTION |
Extent |
270 p. : |
Other physical details |
ill. ; |
Dimensions |
23 cm. |
500 ## - GENERAL NOTE |
General note |
Has index. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer services. |
9 (RLIN) |
61442 |
|
Topical term or geographic name as entry element |
Customer relations. |
9 (RLIN) |
50808 |
|
Topical term or geographic name as entry element |
Organizational change. |
9 (RLIN) |
31862 |
|
Topical term or geographic name as entry element |
GENERAL MANAGEMENT |
9 (RLIN) |
23003 |
951 ## - EQUIVALENCE OR CROSS-REFERENCE--GEOGRAPHIC NAME/AREA NAME [OBSOLETE] [CAN/MARC only] |
Geographic name |
Dollars |
959 ## - |
-- |
10/01/2010& |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
Newspapers |
Source of classification or shelving scheme |
Dewey Decimal Classification |