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Benchmarking staff performance; how staff departments can enhance their value to the customer /

Fitz-enz, Jac

Benchmarking staff performance; how staff departments can enhance their value to the customer / Jac Fitz-enz - xviii,218p.; 24cm.

HD58.9

ISBN: 1-55542-573-9

Subjects--Topical Terms:
Organizational effectiveness
Benchmarking (Management)
Line and staff organization
GENERAL MANAGEMENT

Dewey Class. No.: 658.402 / F548

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