Business process change :

Harmon, Paul, 1942-

Business process change : a business process management guide for managers and process professionals / Paul Harmon, executive editor, www.BPTrends.com Chief Methodologists, Business Process Trends Associates ; Foreword by Tom Davenport. - Third edition. - xxxvi, 488 pages ; 24 cm

Includes index.




Text in English.

9780128003879


Electronic commerce.
Organizational change.
System design.

658.406 / .H288